As might be expected, the driving forces can be aligned with the perceived benefits. However, one additional driving force needs to be added — pressure to adopt ICTs.
Pressure to Adopt ICTs
Fors & Moreno (2002) suggest that where once ICT adoption and use might have been considered an optional addition to practice, today, access to and use of information is essential to patient care, adding that at the wider business level, the use of ICTs is a cornerstone providing both information and empowerment.
Studies by Andersson et al (2002), Ray & Mukherjee (2007) take this a stage further suggesting that the adoption, design and use of ICTs must be based on supporting internal and external stakeholder pressure and should logically lead to an e-governance framework, through which other tasks can be achieved.