Based on the data analysis invoking the template coding and CLD techniques, we summarize the key variables of interest and its relationships. This is depicted in Table 3. While it seems that the male anonymous team performed the best, members of the identified teams were more satisfied. To understand the outcomes, the paper analyzes the […]

Team C consists of three females, Dawn, Winnie and Samantha (pseudonyms) who are friends. The team discussion started very task focused with Dawn initiating the discussion for the first proj ect. Team members also expressed their expectations for the task. For instance, Samantha clarified, “so we are supposed to search for information and categorize and […]

This team consisted of three male members. They were unable to find a group in the course and the tutor arranged for them to be in the same group together. Using the web-based instant messag­ing client, the tutor gave students the nicknames — student 1, 2, and 3 respectively. Due to the anonymity of the […]

Team A consisted of 3 male members — Jack, Don and Vernon (pseudonyms). They formed their group themselves and had previously worked with each other before. During their collaboration they were very much task-focused although at times they engaged in small talk and regulation ofnorms. Members began with trying to understand the task required of […]

1.2 Data Analysis During data analysis, we used the rich insights available in the case to help us reconstruct and reveal the collaboration process. Template cod­ing (King, 1998) and causal loop diagram (CLD) mapping were conducted to analyze the data. Template coding was used to generate categories to represent the concepts of interest while CLD […]

Data was collected from multiple sources to enable triangulation of data (Yin, 1994). The team chat logs were archived and used as the main data for the study. Emails between team members were also requested from students and analyzed. After completion ofthe project, the team members were interviewed individually. Most interviews were recorded with prior […]

A multiple case study involving three three-person virtual teams was conducted. The three teams in this study, labeled as teams A, B and C, were made

This study adopts a case study methodology to examine the entire collaboration process of three virtual teams. In the field of Information Systems (IS) research, the case study is one of the fre­quently adopted research methods, and its felicity is widely acknowledged (Orlikowski, 1993). The case study method is believed to provide rich and insightful […]

Many group behavior and patterns could form in a virtual team. Research has observed several patterns of group dynamics. In particular, member awareness, conformity and leader emergence are potential behaviors that could affect the perfor­mance and satisfaction of teams. Member awareness is an understanding of the activities of others, which provides a context for the […]

Social interactions can be mediated through lan­guage or more precisely “linguistic acts” (Klein & Huynh, 1999). Researchers have suggested that the analysis of language acts and communicative practices involved in collaboration brings a deeper understanding on the collaboration processes (Cecez-Kecmanovic & Webb, 2000). There are three major linguistic acts occur­ring in team processes: those addressing […]